Communication Skills

The art of communication is the language of leadership


Communication is defined as “the sharing of meaning through the exchange of information and common understanding”; and as requiring both verbal and nonverbal skills, and learning throughout life (UNICEF and partners, 2017).

How does Communication Skills help?

Academic success depends on solid communication skills, beginning with clear oral communication. At all levels of education, students must be able to communicate effectively. Without well developed communication skills, students run the risk of falling behind their peers or becoming emotionally overwhelmed or withdrawn at school.

Positive Educational Outcomes

A positive correlation between communication skills and educational outcomes also is repeatedly confirmed in the communication literature.

Freedom in Classrooms

Good student-teacher communication enabled the learners to enjoy and experience high levels of freedom of thought in the classroom (Amadi and Paul, 2017).

Effective in Work

Communication skills are associated with a broad range of life outcomes. A considerable body of literature identifies positive associations between communication skills and work (Grebennikov and Shah, 2008.

Key Skills in Work Place

Employer surveys and interviews revealed that the majority of the employers regard written communication as one of the key skills required in a workplace (Moorea and Morton, 2017).

Am I proficient in Communicating?

To check your proficiency in Communication Skills, take our FREE test

What does the Communication Skills Test Assess?

1. Communication Scale

Developers: Susan Barkman and Krisanna Machtmes, Purdue University

Description: This 23-item scale assesses youth’s ability to communicate by examining the frequency of use of the following skills that are needed to use effective communication practices.

  • Awareness of one’s own styles of communication
  • Understanding and valuing different styles of communication
  • Practicing empathy
  • Adjusting one’s own styles of communication to match others' styles. (Communicative adaptability)
  • Communication of essential information
  • Interaction management

Youth Life Skills Evaluation project at Penn State. Instrument also cited by the CYFAR Life Skills Project at Texas A&M University.


We profusely thank Daniel F. Perkins, Ph.D. Principal Scientist, Clearinghouse for Military Family Readiness/ Pennsylvania State University / 402 Marion Building / University Park, for granting permission to use Communication Scale.

Is it possible to learn Communication Skills?

The fact that communication skills are not an inherent trait but are malleable and can be developed throughout the life course is not usually questioned. Empirical evaluation research of specific communication teaching and learning programmes has demonstrated that young people at university are able to continue to improve their communication skills (Dallimore and others,2008; Hinrichs, 1990; Tucker, 2001).